Interview Q&A
How long have you been in business?
We are celebrating CMS's 50th year in business this year providing rental, sales and installation of a full line of audio visual equipment and services.
What is your primary product or service?
Our primary service is "customer service", that being said our primary focus is on rentals. We rent equipment and services for any type of event. We offer a complete line of sound equipment, video equipment, staging, and lights as well as delivery, set up and operation as needed. We also offer sales and installation services.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
CMS has been a family business for over 50 years.
How do you differentiate yourself from other businesses in your category and area?
Customer service and our flexibility in all aspects of event production are our stock and trade. We know all of the venues in the area and how best to service them. Our services are available 24/7.
How many locations do you have and do you have plans to expand?
We have one main office and warehouse in central San Rafael, Ca.
Provide detailed directions to your location
We are at 1261 Andersen drive Suite K, between Bellam Blvd. and Sir Francis Drake Blvd.
What type of payments do you accept?
We except VISA, MasterCard, American Express, Cash, Checks and will billing with approval.
Which areas do you service?
We service the entire Bay area and beyond. Our primary focus is the Bay Area, but we often provide services from Hopland to Monterey and as far East as South Lake Tahoe.
Who owns your company or runs daily operations?
Karl Dannecker & Hank Newton
What are your hours of operation?
Monday -Friday 8:00 AM to 5:00 PM Weekends by appointment.
We have a 24/7 service line as well; 415-457-9550.
What is the best compliment anyone can give you?
"We know we can always count on you"
What is your favorite quote or Bible verse?
Do unto others
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