Hardwood floor, carpet, carpet tile, linoleum and luxury vinyl tile dealer and contractor
Largest Pre Finished Hardwood showroom in Marin County. In house licensed crews. New floor installation, sand and finish in place floors, restoration of existing hardwood floors. Carpet and lino services as well. We specialize in commercial TI.
Keywords: Hardwood floor, Marin, San Francisco. Hardwood floor restoration. Domestic Oak, Maple, Walnut, Cherry, Ash, Hickory, Pecan, Birch, Beech, Pine, Fir, Poplar, Alder, Madrone. Exotic Jatoba, Santos Mahogany, Ipe, Tigerwood, Cumuru, Sapele, Tite Rosewood, Tiete Chestnut, Amendoim, Doussie, Iroko, Sydney Blue, Spotted Gum, Brush Box, Alpine Ash, Southern Chestnut.
Interview Q&A
How long have you been in business?
25 years since 1992
What is your primary product or service?
Engineered Hardwood floor, wide plank long lengths. Matte finish, wire brush in whites, grays, browns and blacks. White Oak, Hickory, Maple, Walnut and Exotics. Residential or commercial. Also provide carpet and vinyl sales and installation.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I worked for a general contractor and started a flooring division. The company closed and I went out on my own. My background is finance and banking with equipment leasing groups with GE Capital and US Bank. Also worked as analyst for large retail chain Pay n Save and as a industrial engineer for Boeing's 767 launch.
How do you differentiate yourself from other businesses in your category and area?
I have a small but nice showroom with access to a large warehouse and forklift. After 25 years we have amassed a lot of knowledge. My installers and sub contractors are top notch. I work with Haute Textile Floor Mill Valley, Felipe at Classic Hardwood Floor San Rafael, Bravo Hardwood Floor San Rafael, David Gilbert @ Sunshine Floors in Fairfax, Rick Latchmiller Creative Oak Sonoma and Ben at Pengelly Hardwood Floor San Anselmo.
How many locations do you have and do you have plans to expand?
One - No
Provide detailed directions to your location
We are located at 4312 Redwood Highway #100 on 101 frontage road east side of freeway between Freitas Parkway Terra Linda and Smith Ranch Road/Lucas Valley. Our cross street is Mitchell Boulevard. We are located in the Vineyard Business Park main isle middle of the park.
What type of payments do you accept?
Check, MC, Visa American Express.
Which areas do you service?
Marin, San Francisco, Napa and Sonoma Counties.
Who owns your company or runs daily operations?
Terry McTaggart
What are your hours of operation?
Monday - Saturday by appointment 415-720-5239 or info@flooronline.com
What is the best compliment anyone can give you?
We are honest, fair with outstanding customer service
What is your favorite quote or Bible verse?
Psalm 23:4 Yea, though I walk through the valley of the shadow of death I will fear no evil: for thou art with me:thy rod and thy shaft will comfort me.